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(410) 625-5900CallVisit WebsiteVisit WebsiteMap & DirectionsDirections201 E Pratt StBaltimore, MD 21202Write a ReviewWrite Review

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Charmtastic M.

11/15/2017

Overall
Atmosphere
Food
Service

We were at the Aquarium and decided to stop over at UNO's Inner Harbor on The Charm'tastic Mile.I have to say that I'm a big fan of deep dish pizza and enjoyed my pepperoni & sausage pizza at UNO',s. The craft beers went well with pizza. The service was friendly and courteous.

ladyofhonor

04/16/2012

Overall
This was the worst dining expe...

This was the worst dining experience I have ever had! I took my friend out Saturday night to Uno's Chicago Grill at the Inner Harbor. Neither of us had ever been to the restaurant before so we were really excited to go. The service was absolutely horrible! I ordered a Island Bliss Margarita which came to me tasting like the bartender spilled a bottle of salt into the cocktail instead of just on the rim. I ordered the deep dish Spinicolli Pizza and he comes out with a pasta dish, my friend had to wait 10 additional minutes after receiving her order to get silverware, and we never got refills! To add insult to injury, the manager was standing not 20 feet away and never acknowledged the problems going on. I pulled him aside and not only mentioned the terrible service we got but also brought up the fact that the table next to us had been there over 20 minutes and never got to place an order. The manger apologized and acted as if he was not made aware of any problems and gave us a discount on our bill. Not good enough! I will never set foot in this establishment again. I plan to make the corporate office aware and I suggest if you had a bad experience there that you make your feelings known also!

birddogger

03/25/2012

Overall
UNO

Ok, the service was great and staff was wonderful. The food on the other hand was substandard for the price I paid. When next in town I will be trying a different restaurant

cf2108

09/04/2006

Provided by Superpages
Overall
I can think of nothing good to say about this Uno, other than we enjoy dining at other locations.

We normally love this place but had never eaten at this location and thought it was a safe bet. The service was horrible. We were seated 25 minutes after we were told that we would be and had already waited for 30 min to begin with. We had small children and would have gone elsewhere if we had known it was closer to an hour. Then we waited another full 15 minutes to have our order taken. The food took forever, the kids got cranky, and when the kids finally got their meals, which was simply mac and cheese, it was stone cold. After waiting for it to be reheated, the kids were rushed to eat. Throughout this, we remained polite. The icing on the cake was the waitress acting ticked off because my 5 year old daughter could not hand her plate across the table to help her clear the table off. We called later, and were sent dining coupons which was nice. The food was good when it finally came, but the terrible service overshadowed it

Details

Phone: (410) 625-5900

Address: 201 E Pratt St, Baltimore, MD 21202

Website: https://order.myguestaccount.com/menu/9101

More Info

Extra Phones

Phone: (410) 244-8352

Fax: (410) 539-0728

Neighborhoods
Central Baltimore, Inner Harbor
Categories
Other Information

Cuisines: Take Out, Italian, European, Continental, Bar & Grills, Pizza

Alcohol: Beer, Wine

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