Major Appliance Parts

Do not use this company! Buyer beware should be stake in his parking lot. If you order anything with him, no matter if he makes the mistake, (which in my case he did) he will not solve the problem nor is the owner willing to work with you to fix it. Basically, order at your own risk!This business will fail if he treats everyone like this!!!!!!

I have been in the appliance business for over 30 years. Parts suppliers do not take returns... EVER! They never have and never will. I am familiar with Major and they have a sign right there by the counter that says NO RETURNS! You could not miss it. I hear people like you complain about poor customer service when they screw up (you called it "change your mind"). People like you are why costs keep going up. Retailers have to deal with cry baby whiners like you so prices are higher to cover cost of returns. You would do more research and be more responsible if you knew you couldn't go back and just whine your way out of a sale. Let me guess. You bought the parts and couldn't get the cabinet off the washer so "changed your mind" about repairing it yourself. PLEASE! Gimme a break!

I went in to purchase two parts for my old Maytag washing machine. During the next three days, I decided to buy a new washing machine altogether, and when I tried to return the parts, I was instructed by the owner that there would be no refunds whatsoever. I never even opened the parts out of their packages, let alone installed them. I simply changed my mind, but still would not be given a refund for items the owner could easily put right back in his inventory and sell as new.######This is horrible customer service. I have never been to a place before that would not give a refunds on UNOPENED merchandise. I will never shop here again, and will go out of my way to recommend people to avoid this business.